Conditions of sale

Here’s the small print regarding online transactions…

Shopping cart
The website shop operates on a ‘first come, first served’ basis. Items you place in your shopping cart are not reserved and are still available for sale to other purchasers until you complete the checkout process. So if you see beads you can’t live without, please don’t hang around too long before checking out!

Payments
I happily accept payment for online sales by PayPal or personal cheque, but I am unable to despatch goods until payment has cleared. If you’re paying by cheque, please ensure that it reaches me within five days of your online purchase, or please let me know if you anticipate any delay, as I reserve the right to return the goods to the website shop after five days.

For payments in person (at the workshop, or at an event, for example) I accept payment by cash, cheque or card.

Colour and appearance
Although I am very careful to show my work at its best, the colours shown in the photographs may not correspond 100% to those in the beads themselves due to limitations in photography and the inevitable differences in computer monitor settings. If on receiving your purchases you feel their appearance is not up to your expectations, please contact me and we can work something out.

Returns
I would like you to be delighted with items you have purchased from me. In the event that you are disappointed with them, I will happily refund the purchase price within seven days of the original transaction. If this is what you would like to do, please ensure that you contact me before returning the item. I am not able to refund postage costs.

Copyright
Copyright for the content of this website, unless specifically stated otherwise, is held by Rebecca Holden.

Privacy
Subscribers to my mailing list can rest assured that their contact details are not made available to any third party.

Who and where I am
I’m Rebecca Holden these days, having married the lovely Mr Holden, but my business remains Rebecca Weddell Lampwork Glass Beads. ┬áThe full business address is:
8 Village Works
London Road
East Hoathly
East Sussex
BN8 6QA

You can reach me at the workshop on 01825 840638.

Questions?
Please contact me.